At Krunk Technologies Private Limited, we strive to provide the best service possible. However, we understand that there may be instances where you need to cancel your subscription or request a refund. This policy outlines the terms and conditions regarding cancellations and refunds for our services.
Customers can cancel their subscription at any time through their account settings or by contacting our support team at support@krunk.ai . Cancellations will take effect at the end of the current billing cycle. You will continue to have access to the service until the end of the paid period. We do not offer prorated refunds for cancellations made before the end of the billing cycle.
If you are on a free trial, you can cancel at any time during the trial period without any charges.
If you do not cancel before the trial period ends, your subscription will automatically convert to a paid plan, and you will be charged according to the terms of the plan you selected.
Refunds are typically only issued for technical issues that prevent you from using the service, which cannot be resolved by our support team. Refund requests must be made within 5 days of the initial purchase or renewal date.
Refunds will not be issued for lack of usage or dissatisfaction with the service if the service was provided as described. We do not provide refunds for any unused portion of a subscription term.
To request a refund, contact our support team at support@krunk.ai with your account details and the reason for the request. Our team will review your request and notify you of the approval or rejection of your refund.
We may update our Cancellation and Refund Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
If you have any questions about our Cancellation and Refund Policy, please contact us:
Email: support@krunk.ai
Address: 509/170 new tg civil lines dr bnn road, new hyderabad lucknow.
Thank you for choosing Krunk technologies private limited. We appreciate your business and are here to help ensure you have the best experience possible.